General Terms and Conditions of Farry
1. General Information
1.1 Restaurant Farry
- Name of the restaurant: Farry
- Address: Rosenkavalierplatz 15, 81925 Munich.
- Phone: +49 (0)89 911203
- Fax: +49 (0)89 92396738
- E-Mail: farry@farry.eu
- Website: www.farry.e
2. Offered Services
2.1 Reservations and Orders
We offer several ways to reserve a table at our restaurant:
- Online reservations through our website.
- Phone reservations.
- Reservations on site
In addition, we offer Take-awayservices and organize special events. For event inquiries, we kindly ask for direct contact to ensure that all requirements are clearly understood and to avoid misunderstandings.
2.2 Cancellations and delays
There are no cancellation or delay fees. However, we kindly ask that you inform us in case of a delay or cancellation so that we can manage table availability efficiently.
2.3 Prepayments and deposits
No deposits or prepayments are required for reservations.
2.4 Limitations of the service offering
Customers are kindly asked to communicate special requests in advance, especially for events, to avoid misunderstandings.
3. Customer behavior
3.1 Appropriate behavior
We expect all guests to behave respectfully and courteously during their stay at our restaurant. Inappropriate behavior such as verbal or physical violence, as well as harassment towards other guests or staff, will not be tolerated.
3.2 Misconduct and damages
If a customer exhibits inappropriate behavior (such as verbal or physical violence, harassment of other guests, or damage to the restaurant's property), the restaurant reserves the right to ask the customer to leave without a refund and, if necessary, take legal action.
3.3 Haftung für Schäden
Die Kunden haften für Schäden, die vorsätzlich oder fahrlässig am Eigentum des Restaurants verursacht werden (z.B. Schäden an Mobiliar, Ausstattung oder Dekoration). Wenn der Schaden jedoch nicht absichtlich oder fahrlässig verursacht wurde (z.B. versehentliches Zerbrechen eines Glases oder Stuhls), werden dem Kunden keine Kosten in Rechnung gestellt.
4. Payments
4.1 Payment methods
We accept the following payment methods:
- Credit card
- Cash payment
- Electronic payments via POS, including contactless payments through mobile phone or watch.
4.2 Prepayments and deposits
No deposits or prepayments are required for reservations.
4.3 Refunds
In the event of a reservation cancellation, no refunds will be issued, as no prepayments are required. If any errors occur on the part of the restaurant, we are committed to resolving the situation as quickly as possible.
5. Liability
5.1 Errors and issues with orders
If errors occur with orders or a dish does not meet the guest's expectations (e.g., preparation mistakes or inaccurate food descriptions), the restaurant will make every effort to resolve the situation promptly and offer an appropriate solution.
5.2 Allergens and food intolerances
Each dish in our restaurant is labeled with allergen information on the menu. We do not take responsibility for allergic reactions due to failure to observe this information.
6. Nutritional needs and special diets
6.1 Allergens and food intolerances
The list of allergens is provided in the menu for easy reference. We also offer dishes for guests with special dietary needs, such as vegan or gluten-free options. Please inform the staff of any special requirements.
6.2 Nutritional needs
If you have special dietary requirements, such as vegan or gluten-free diets, we kindly ask you to inform us during the reservation or upon arrival so that we can accommodate your needs to the best of our ability.
7. Special events
7.1 Events and event reservations
Special events must be organized directly with the restaurant. For special requests regarding private events or groups, we kindly ask for a personal consultation.
7.2 Event policies
There are no special discounts or policies for regular events; however, for special requests or private parties, we kindly ask you to contact us directly.
8. Data protection and data security
8.1 Data processing
Personal data collected through the website, phone reservations, or email communication will be processed in accordance with our Privacy Policy which you hier can view here.
8.2 Data security
To protect your personal data, we use security measures such as the SSL protocol (Wild Enchart) and two-factor authentication for our administrators.
9. Force majeure
9.1 Unforeseen circumstances
In the event of unforeseen circumstances beyond our control (such as adverse weather conditions, pandemics, strikes, etc.), the restaurant is not liable for changes or cancellations of reservations.
10. Applicable law and dispute resolution
10.1 Applicable law
These terms are governed by German law.
10.2 Dispute resolution
In the case of legal disputes, we will seek an amicable resolution. If no agreement can be reached, the competent court will be the District Court of Munich (Germany).